Booking Conditions

Initial deposit for booking: 25% of total reservation amount
Complete payment: until 3 days before the check-in date (this could vary in high season)

Cancellation Policy

The customer has the right to cancel the reservation, however the terms of such cancellation are subject to change, based on season and occupation.

  • During low season the initial deposit will be fully reimbursed for reservations cancelled 15 days prior to the arrival date.
  • In high season, Christmas, Easter or any other holiday period, the initial deposit will be fully reimbursed for reservations cancelled 30 days prior to the arrival date.


Bookings can be made through our website, via email at or by sending a WhatsApp message/calling to the following phone numbers: 661485405 - 661485410. After we confirm the availability and rates of the apartment, the reservation will be approved once we have received a deposit of 25% of the total booking amount, and the customer will receive the booking confirmation via email. We require the remaining amount to be paid at least 3 days before the check-in date (10 days during Christmas, Easter and bank holidays). The payment will be made by wire transfer or by credit card, and the customer will be required to provide the details necessary for invoicing purposes.


  • Arrival after 16:00 (we allow for some flexibility, subject to availability)
  • Departure before 12:00h


Once we confirm the reception of the total amount, the customer will need to provide the information requested by Guardia Civil for all customers 18+ years of age, as per Article 1 of Royal Decree 1513/1959 of August 18th.


Pets are admitted in Agroturismo Cedro Alto prior request and approval from the owner.
A deposit of 25€ will be requested prior to arrival, which will be returned once everything has been checked that it is in good condition after the stay. The use of the beds or sofas by pets is PROHIBITED, in which case the deposit will not be returned. Nor will it be returned if material damage is found both inside the flats and in exterior areas.
Pets are not allowed in Apartamentos Ciudad Soñada.